Your reliable IT partner for every day
Stable IT infrastructure is the foundation of an efficient business. Our team provides full support for your IT environment, from minor fixes to strategic infrastructure planning.
For a practical overview of the service scope, read IT support in Tallinn for business.
We provide both one-time technical assistance and long-term contracted IT support. We work remotely and on-site in Tallinn and across Estonia.
Our team has more than 25 years of combined IT support experience. We know how to reduce downtime and keep your infrastructure stable at all times.
IT support
Response within 15 minutesFull scope of IT support
Everything needed to keep your IT infrastructure running smoothly in one package.
Helpdesk and user support
Fast support for users by phone, email or remote access. We solve everything from software setup to data recovery.
24/7 monitoring
Continuous monitoring of servers, networks and workstations. Automated alerts and proactive issue prevention before failures happen.
Workstation management
Setup and maintenance of computers, laptops, printers and peripherals. Software installation, updates and antivirus protection.
Preventive maintenance
Scheduled checks, equipment cleaning, software updates and backups to prevent failures.
Network administration
Setup and support for LAN, Wi-Fi, VPN and networking equipment. Diagnostics and resolution of network issues.
IT reporting
Regular reports on infrastructure status, completed work and recommendations. Full transparency for management.
Simple and transparent process
From the first request to the final resolution, every step is clear and predictable.
1. Request
Call us, email us, or use the form on the website. We accept requests 24/7 and respond within 15 minutes.
2. Diagnostics
Fast analysis of the issue remotely or on-site. Clear explanation of the cause and the proposed solution.
3. Resolution
Problem resolution by a qualified specialist. Verification of the result and testing of system functionality.
4. Report
A detailed report on completed work and recommendations to prevent similar issues in the future.
What our IT support works with
We cover daily office systems, servers, network and security as one managed service.
Microsoft 365 and Exchange
Users, mailboxes, permissions, shared calendars and business email setup.
Windows Server and Linux
File servers, user rights, services, updates and daily server administration.
VPN, Wi-Fi and firewalls
Secure remote access, office network, guest Wi-Fi and network troubleshooting.
Backup, NAS and cloud
Backup plans, Synology or other NAS systems, cloud storage and recovery testing.
Workstations and printers
Computers, laptops, printers, scanners, software, antivirus and regular updates.
Dell, HP, Lenovo and Apple
Business device preparation, maintenance, repair and lifecycle planning.
Who this service fits
Practical support models for small and mid-sized businesses in Estonia.
Office with 5-20 workplaces
Support for users, computers, printers, network and backup.
Company without in-house IT
We handle helpdesk, maintenance, updates, access rights and documentation.
Servers and backup
We monitor servers, check backups and react before an issue becomes downtime.
Remote work and VPN
We set up secure access to office files, systems and business applications.
Microsoft 365 support
Email, Teams, user permissions, device setup and basic security policies.
IT audit and improvement plan
We identify risks, outdated equipment and provide a clear improvement roadmap.
New office or relocation
We set up workstations, network, printers, Wi-Fi and access rights before the team starts working.
Shop, warehouse or service point
We keep tills, printers, network devices, cameras and daily user accounts working.
Clear service level and reporting
We agree response times, ticket priorities and regular reporting on completed work.
Critical incidents
Server, network or business-critical service failures receive the highest priority.
Regular user requests
Computer, printer, software and account issues are handled by queue and business impact.
Monthly report
You see completed work, recurring issues and recommendations for improvement.
Transparent responsibility
The contract defines service scope, response times and escalation rules.
What should a business consider when choosing IT support?
The cost of IT support depends on the number of users, workstations, servers, infrastructure condition, response requirements and whether you need one-time help or ongoing maintenance.
Frequently asked questions about IT support
Why do businesses choose coreIT?
coreIT is a brand of ELYNX Eesti OÜ. We work in Tallinn and across Estonia, combining IT support, servers, security and development into one practical service.
Useful materials on IT support
Read more about IT support, IT outsourcing, stable office infrastructure, and server services.
